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PASSES

FAQ

EVENT DATE & TIME:

Saturday, November 25th, 2023

​9:00am-5:55pm 

EVENT LOCATION:

Impact Dance Center

5370 Katella Ave. Los Alamitos, CA 90720 

CHECK IN PROCESS:

We like to keep it easy! Simply show up the day of the event, at least 15 minutes before your first class and we will check you in at the front desk. 

CHANGES TO EVENTS:

The event may be subject to change due to special circumstances. While we don't anticipate changes to our event, we reserve the right to change event details with or without notice. 

SWITCHING LEVELS:

Switching levels is not allowed nor is taking classes in a level you are not registered for. If a dancer feels they have registered for the incorrect level and would like to switch to another level, please see us at the front desk. 

SINGLE CLASSES:

​Single classes are sold on a first come first serve basis. Single classes are not guaranteed to be offered and in the event they are offered, we will send an email communication to everyone who has subscribed to our email list. 

TAP SHOES:

For safety reasons, tap shoes will not allowed to be worn outside the classroom. Tap shoe covers are a great option to consider. 

RECORDING AND TAKING PICTURES:

Recording or taking pictures during class is not permitted, unless the instructor states it is okay. Taking pictures before and after classes is always welcomed. 

MEALS:

Meals are not provided by the event. There are plenty of nearby places conveniently located within walking distance or a short drive from the event's location, including: Starbucks, Red Robin, Trader Joe's, Jamba Juice, Panda Express, Gourmet Pie & Cafe, Subway, and more.

CLASS OBSERVATION:

Only students will be permitted in the classrooms. Parents/Guardians are not allowed to observe from inside the classrooms. 

AIRPORT OPTIONS:

John Wayne Airport (SNA) - A 20-25 minute drive to the event's location. 

Long Beach Airport (LGB) - A 20-25 minute drive to the event's location. 

 

Los Angeles International Airport (LAX) - A 45-60 minute drive to the event's location. 

HOTEL OPTIONS:

There are plenty of hotels nearby. Here are some options:

Courtyard by Marriott Cypress

Hyatt House Cypress/Anaheim

Residence Inn Marriott Cypress

NEARBY ENTERTAINMENT OPTIONS:

Huntington Beach/Surf City USA

Knott's Berry Farm Amusement Park

Disneyland Anaheim

 

RETURN AND REFUND POLICY:​

No returns or refunds, all sales are final.

ADDITIONAL QUESTIONS:

We welcome all questions. If you have a question that is not covered above, please fill out the "Contact Us" form below or email us at: info@octapfestival.com and we will be happy to help! 

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